Problems swapping Allen Bradley PanelView 1000 color

Regarding Allen Bradley PanelView 1000 by Rockwell Automation:

A client’s Panelview 1000 touchscreen HMI had a broken screen.
They bought a new replacement.

Uploading the program from the old screen and Downloading it to the new one didn’t just work.
Everything transferred ok over Serial, but the screen wasn’t communicating with the CPU over Ethernet and just had errors
The IP was set in the program in Panel Builder 32, and a fresh Upload of the program confirmed the new screen had the same IP as the old broken one.

The old screen had no fault led, and a solid green communications led, the Ethernet port had a solid green led, flashing activity on amber led.

Replacement screen had no fault led, flashing green communications led, the Ethernet port had a solid green led, no activity on the amber led.

The network looked like this:

192.168.1.10 Contrologix 5570 with 1756-ENBT/A ethernet module
192.168.1.11 PanelView 1000 Color ( 2711-t10c20 )
192.168.1.12 VFD

Tried setting the IP of the PanelView to 192.168.1.15, but that didn’t work (set in Panel Builder)
Saw the following errors:

EtherNet error 16417, 0, 0
Communication Driver Fault = 646 2,0
Communication Driver has FAULTED contact technical support 637

Solution:

You have to set the IP in the setup screen on the PanelView
You have to disable DHCP on that same setup screen

Forget about whatever you set in Panel Builder, it doesn’t even matter, the panel uses whatever is set in its config screen.

currently it’s running once the PanelView was set to 192.168.1.11 like the one it replaced (in the PanelView, not in the program)
In fact, in the program it’s incorrectly set to 192.168.1.15, but it’s running on 11 like it was set manually on the Panel.

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